From unwanted advances to being underpaid: Hospitality workers welcome boss rating app

Hospitality workers will be able to rate the pay and conditions of their employers with a new app developed by their union.

Victorian hospitality workers Sarah Jones, Jess Browning and Nicola Keating have many tales to tell of some good bosses they have experienced in the industry.

But too often, they say, there are some very ordinary employers.

Sarah Jones said she had been underpaid and subject to unwanted advances.

Jess Browning has also been harassed and exploited.
"As a chef, its mostly been to do with being underpaid. It's really common in the kitchen especially," she said.

Now workers can document their experiences on a new app, which gives them a chance to rate their current or former bosses anonymously as well as see how other potential workplaces fare.

According to Nicola Keating, it is a useful tool for workers.

"There's not a whole lot of job security in hospitality and this is a unique opportunity to turn the tables on that," she said.

The latest development in the online ratings world has been welcomed by Melbourne hotelier Anthea Leopoldseder, who runs the Labor in Vain pub in the inner suburb of Fitzroy.

"Staff are your most important asset when it comes to hospitality. Without your staff you really don't have a decent venue," she said.

"The most important thing you can do is treat your staff properly."

But hospitality union United Voice secretary Jess Walsh said too many bosses were not looking after their workers.

"We did a recent survey in hospitality and We found that over 75 per cent of hospitality workers are being underpaid in some way," she said.

The issue has been highlighted by a case involving top Melbourne restaurant Chin Chin. A former bartender taking the popular eatery to court claiming unpaid overtime and superannuation.

Sorcha Harrap has now withdrawn her legal claim after Chin Chin agreed to pay her $9,500.

The 24-year-old said the industry culture needed to change.

"I am just happy that I have been able to open that door for people to really start talking about it," Ms Harrap said.

The union says Chin Chin's owners have also pledged to audit its current and former employees.

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2 min read

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By Gareth Boreham


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